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+--- Thread: How does Aircover work exactly? (/showthread.php?tid=81)
How does Aircover work exactly? - toast1 - 02-21-2024
Are damaged towels considered something aircover would cover? Do guests end up having to pay aircover back for the replacement if aircover pays me?
RE: How does Aircover work exactly? - ChrisFromTheOC - 02-21-2024
I personally just chalk up damaged towels as a cost of doing business. Unfortunately, I've had a few damaged bath towels ruined because of makeup and now I leave smaller washclothes in the hopes they will use those instead.
RE: How does Aircover work exactly? - Lyme - 02-23-2024
Make sure you have records/receipts/proof and aircover will payout. I've had windows replaced, doors and a countertop that was damaged.
RE: How does Aircover work exactly? - ElDude - 02-23-2024
Airbnb will ask you to ask the guests to pay. If they decline, escalate an aircover claim and depending on the size and severity, the payout can take a few days to a few weeks. Make sure you have receipts/evidence.
RE: How does Aircover work exactly? - Autoslash - 02-23-2024
You have a 14 day window to initiate a claim. By initiating a claim, airbnb will first ask you to ask the guest to pay through a request.
RE: How does Aircover work exactly? - UnixMan - 02-23-2024
Aircover would probably cover, but I would just let it go. I have a whole shelf of these "utility towels' sourced from guests.